Contact Us

We are here to help.

Whether you have a question about the Ionix technology, need advice on how to use your device, or want to track your order, our team of experts is ready to assist you.

Check our FAQ first Most questions about shipping, results, and technology are answered instantly in our

Contact Support If you can't find the answer you're looking for, please email us directly or use the form below.

- Email: support@getionix.com

- Response Time: We aim to reply to all inquiries within 24 hours (Mon-Fri).

For Order Inquiries: Please include your Order Number in the subject line or message so we can locate your details faster.

90-Day Risk-Free

Don't feel the difference? Return it for a full refund. No questions asked.

Free Priority Shipping

Tracked & Insured. Delivered safely to your door.

Expert Lab Support

Questions about hydrogen? Our team is available 7/7 to assist you.

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256-bit encryption. We ensure 100% protection of your personal data.