Shipping Info

Priority Processing We know you are eager to receive your Ionix device. That’s why our team processes all orders within 24 to 48 hours (Monday - Friday). You will receive an email confirmation with your tracking number as soon as your package leaves our fulfillment center.

We offer Free Priority Shipping on all orders.

- Processing Time: 1-2 Business Days.

- Transit Time: 5-10 Business Days.

Note: While most packages arrive early, please allow up to 12 business days during peak periods.

How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Lost or Stolen Packages Since all our shipments are Insured, if your package is confirmed lost by the carrier, Ionix Labs will replace it free of charge. Please contact us at support@getionix.com.

90-Day Risk-Free

Don't feel the difference? Return it for a full refund. No questions asked.

Free Priority Shipping

Tracked & Insured. Delivered safely to your door.

Expert Lab Support

Questions about hydrogen? Our team is available 7/7 to assist you.

SSL Secure Checkout

256-bit encryption. We ensure 100% protection of your personal data.